Privacy Policy

1. Who we are

"GPSCompliant", "we", "us" and "our" mean Legal Support Technologies, LLC, 30 N Gould St #44770, Sheridan, WY 82801. We provide GPS and electronic record-of-service software to process servers and process-serving agencies, including the records that New York City rules require licensed process servers to keep. "You" means anyone who visits gpscompliant.com or uses the GPSCompliant app.

2. What we collect

Account information. Your name, business name, address, email address, phone number, user name, and license numbers (such as a DCA license number) when you sign up or edit your profile.

Service records. When you record a service or attempt, we collect the job details you enter or that your agency sends us, the address served, the date and time, and the GPS location of your device at that moment, including its reported accuracy.

Photos. Photos you take or upload as part of a record, along with the time and location data stored in them.

Payment information. Card payments are processed by Stripe. We do not see or store your full card number; we keep the Stripe customer and subscription references and your billing history.

Device and usage data. Your IP address, device type, operating system, app version, browser type, the pages you visit and when, and diagnostic data used to keep the service working.

3. How we use it

• To provide the service: create and store your records, produce certified copies and reports, and send results to the agencies you work with.
• To meet legal record-keeping requirements that apply to process servers and to us as a third-party record-keeping contractor.
• To bill your subscription and keep your account in good standing.
• To contact you about your account, security, service changes and support requests. Service announcements can include product news; you can unsubscribe from those at any time.
• To protect the service: prevent fraud, detect records that may not have been made where or when they claim, and keep the system secure.
• To improve the service and fix problems.

We do not sell your personal information.

4. Who we share it with

• Agencies you work with. Service records, photos and locations for jobs an agency sent you are shared with that agency, and with the agency software it connects to us (for example LoyalServe or LoyalDog Software).
• Regulators and courts. When the law requires it, for example an audit by the New York City Department of Consumer and Worker Protection, a subpoena, or a court order. Certified records are also produced at your request.
• Service providers who host, store, email or bill on our behalf, under contracts that limit how they may use the data: cloud hosting and storage, email delivery, and Stripe for payments.
• A buyer or successor if our business is sold, merged or reorganized, under the same protections as this policy.

5. How long we keep it

Service records, photos and location data are kept for at least as long as the rules that govern licensed process servers require, and longer when needed to resolve a dispute or meet a legal obligation. Account and billing information is kept while your account is open and afterwards as tax and accounting law requires. Other data is deleted or anonymized when we no longer need it.

6. Security

We use encrypted connections, access controls and regular backups to protect your information. No system is perfectly secure; if we learn of a breach that affects your information, we will tell you as the law requires.

7. Cookies

We use cookies that are needed to keep you signed in and to protect your account. We do not use advertising cookies. You can block cookies in your browser, but you will not be able to sign in without them.

8. Your choices

• You can view and update your account information from your profile, or by contacting us.
• You can ask us for a copy of your information or ask us to delete it. We will delete what we can; records we are legally required to keep are kept until that requirement ends.
• You can turn off location access for the app in your device settings, but GPS records cannot be made without it.
• Residents of some states have further rights under their state's law. Contact us to use them.

9. Children

GPSCompliant is a business service and is not meant for anyone under 18. We do not knowingly collect information from children.

10. Changes

We may update this policy. The effective date at the top shows when it last changed, and we will tell account holders by email about material changes.

11. Contact us